Privacy Policy

Taylor Vade (“we”, “us”, or “our”) is a luxury fashion brand operating at taylorvade.com. We are committed to protecting your personal data and being transparent about how we collect and use it.

This Privacy Policy explains what information we collect when you visit our website, place an order, create an account, or sign up for our newsletter — and how we use, store, and protect that information.

We operate in compliance with the Nigerian Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation (NDPR), and, where applicable to our customers in the United Kingdom and European Union, the UK GDPR and EU GDPR respectively.

We collect the following categories of personal data:

We use your personal data for the following purposes:

• To process and fulfil your orders, including sending order confirmations and shipping updates
• To create and manage your account on our platform
• To process payments securely through Paystack
• To send you order status updates and transactional emails
• To send our newsletter if you have subscribed (you can unsubscribe at any time)
• To personalise your shopping experience based on your browsing and purchase history
• To detect and prevent fraudulent transactions or abuse of our platform
• To improve our website performance, product range, and customer experience
• To comply with our legal obligations

We process your data on the legal bases of: contract performance (to fulfil orders), legitimate interests (to improve our services and prevent fraud), consent (for marketing communications), and legal obligation (for tax and compliance records).

We do not sell your personal data to third parties. We share your data only where necessary to provide our services:

Our website uses cookies and similar technologies to improve your experience and analyse site usage.

You can control or delete cookies at any time through your browser settings. Disabling essential cookies will affect your ability to use the website.

We retain your personal data for as long as is necessary for the purposes described in this policy:

• Account data: retained for as long as your account is active, plus 12 months after closure
• Order and transaction records: retained for 7 years to comply with financial and tax regulations
• Newsletter subscription data: retained until you unsubscribe, or 2 years of inactivity
• Customer service communications: retained for 3 years
• Technical logs: retained for 90 days

When data is no longer required, it is securely deleted or anonymised.

Depending on your location, you have the following rights regarding your personal data:

• Right to Access — request a copy of the personal data we hold about you
• Right to Rectification — request correction of inaccurate or incomplete data
• Right to Erasure — request deletion of your data, subject to legal retention obligations
• Right to Restriction — request that we limit processing of your data in certain circumstances
• Right to Data Portability — receive your data in a structured, machine-readable format
• Right to Object — object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent — unsubscribe from marketing at any time without penalty

To exercise any of these rights, contact us at contact@taylorvade.com. We will respond within 30 days. If you are in the EU or UK and believe your rights have been violated, you have the right to lodge a complaint with your local data protection authority.

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• All data transmitted between your browser and our servers is encrypted via TLS (HTTPS)
• Passwords are hashed using industry-standard algorithms — they are never stored in plain text
• Payment data is processed exclusively by our PCI-DSS compliant payment provider, Paystack — we never store card details
• Access to production databases is restricted to authorised personnel only
• Row-level security is enforced on our database, ensuring users can only access their own data

Despite these measures, no method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at contact@taylorvade.com.

Our website contains links to third-party sites and integrates with third-party services. This Privacy Policy applies only to taylorvade.com. We are not responsible for the privacy practices of external websites or services. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include Paystack, Supabase, Resend, and Vercel. Each operates under its own privacy policy and data processing agreements.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us at contact@taylorvade.com and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the “Last updated” date at the top of this page
• Notify registered account holders by email of significant changes
• Display a notice on our website where appropriate

Your continued use of our website after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection team: